Media training & spokesperson coaching

Practical preparation for leaders, technical experts and field staff who need to communicate clearly and confidently under pressure - whether facing broadcast interviews, press briefings, panels or public scrutiny.

Media training for NGOs, humanitarian organisations and mission-driven teams working on complex or sensitive issues.

Training is shaped around your context: the issues you work on, the audiences you need to reach, and the specific communications challenges you face.

Working with the right people

Media training is designed for people who need to speak publicly on complex, sensitive or high-stakes issues - and who want to do so in ways that are accurate, human and strategically effective.

This includes senior leaders navigating difficult moments, technical experts translating complex evidence for public audiences, field staff supporting crisis response, and spokespeople representing organisations under scrutiny.

The training is particularly relevant for those working in:

  • ๐ŸŒ
    Humanitarian response and emergency contexts
  • โš–
    Human rights, protection and advocacy organisations
  • ๐Ÿ›
    Multilateral institutions and UN agencies
  • ๐Ÿ“Š
    Research, policy and evidence-based organisations
  • ๐Ÿ’ผ
    Foundations, NGOs and mission-driven companies

Core elements

Sessions are tailored to your needs, but typically include:

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    Message development - Clarifying what you need to say, stripping away jargon, and framing complex issues in ways that connect with audiences
  • ๐ŸŽค
    Interview techniques - Practical guidance on structuring answers, staying on message, handling difficult questions and managing the mechanics of broadcast and print interviews
  • โš 
    Crisis and high-pressure scenarios - Preparing for moments when issues are sensitive, fast-moving or politically contested, and learning to communicate with calm and authority under scrutiny
  • ๐Ÿ“น
    On-camera practice - Recorded mock interviews with constructive feedback on delivery, body language, tone and messaging effectiveness
  • ๐Ÿ“ฐ
    Media landscape and journalist perspectives - Understanding how journalists work, what makes a story, and how to build productive relationships with media
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    Risk and protection considerations - Managing the tension between visibility and protection, particularly in humanitarian and human rights contexts

How training is delivered

Training can be delivered in formats that suit your organisation's needs and context:

One-to-one coaching
Intensive, personalised preparation for senior leaders or spokespeople ahead of high-profile interviews, press conferences or challenging moments. Includes tailored messaging, scenario planning and on-camera practice.
Small group sessions
Interactive workshops for communications teams, field staff or technical experts. Combines core training elements with group exercises, peer feedback and role-play scenarios.
Team workshops
Half-day or full-day sessions for larger teams or organisations looking to strengthen media capacity across multiple staff. Can include breakout groups, simulated press conferences and Q&A sessions.
Rapid pre-interview prep
Short-notice support for spokespeople facing urgent interviews or breaking news situations. Focused briefing on key messages, likely questions and delivery approach.
Virtual or in-person
All formats can be delivered remotely via video call or in person, depending on your location, budget and preferences. Virtual sessions work well for most training needs; in-person is recommended for intensive coaching.
Follow-up support
Ongoing access for questions, message refinement or additional preparation as situations evolve. Particularly valuable for organisations managing sustained media attention or complex communications challenges.

How training works

Practical, not theoretical - Training is grounded in real scenarios and the actual communications challenges you face. The focus is on building confidence and competence through practice, not lecturing about theory.

Constructive feedback - Feedback is clear, honest and supportive. The goal is to help people improve, not to intimidate or critique for its own sake.

Context-aware - Training takes account of your sector, the issues you work on, and the specific sensitivities or constraints you operate within. Particularly important in humanitarian, human rights and politically contested spaces.

Informed by experience - Training draws on more than a decade of spokesperson work, crisis communications and media engagement across major humanitarian emergencies and complex institutional settings.

Discuss media training

For enquiries about training sessions, spokesperson coaching or team workshops:

โ†’ Contact Joe